Everyone was kind and helpful.
Jasmine Heitz was really great. We identified a model we liked from their website. We indicated interest online. She responded to us right away, even after hours. She called the next morning to understand exactly what we were looking for and provided us several options. She was extremely helpful, knowledgeable, and responsive. I usually hate dealing with car sales-people, but she was really a joy to interact with. She knew absolutely everything about anything we asked, and all the car features. What's more, is that I trusted and believed her, which is very unusual for me in the car buying process.
Very reasonable people. They are there to do a job and put food on their table, but they do it respectably. They created a comfortable environment for me to make an important life decision. Greg W is a great young man! If you are going to Eddys for a car purchase he is worth waiting in line to do business with. TONY the manager was fantastic! He worked with my budget, didn't get pushy, and like I said worked with me as we closed in on a deal. Vince the finance officer was also great to work with. I highly recommend going and visiting with the people when looking to buy a vehicle. Thanks guys!Oh yea, and when you're all done buying your vehicle; you ring a bell and the whole place erupts with cheers. What a great feeling to celebrate! Awesome!
My wife and I purchased our 2016 Mazda CX-5 in the summer of 2015 from Eddy's Mazda in Lee's Summit. We've taken it there for every service since we bought it and have always been impressed. We recently had an LED headlight start to go out. I was worried because we were just outside of warranty and it was going to cost nearly $1k to replace, but Tony and the folks at Eddy's Mazda saved the day and covered it for us! What a way to brighten my day and retain a happy customer.
Nate was extremely knowledgeable, friendly and honest! If he did not know the answer to a question he owned it and found the answer and the help we needed. I felt he had our concerns in mind as we went through the purchase process. Nate listened and worked closely with his Manager to quickly find the car my husband and I were searching for... Vincent was very helpful in the financing. Together the Mazda Team made purchasing a new car quick and seamless. Thank you Nate!
I love my Mazda! Wouldn't go anywhere else to purchase one!
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